This is an archive of our old website

Please Visit the New Families Matter Website

Families Against Stress & Trauma FAST: Families Against Stress & Trauma Logo

What to do

If you are concerned about a loved one there are people out there who you can talk to:

  • Your friends or family.
  • A trusted community or faith leader.
  • Your child’s school, college or university- most will have welfare officers or child safeguarding leads who are trained to help.
  • Your local designated safeguarding officer.
  • The police.
  • Local health and mental health services.

If you have serious concerns about your loved one, we offer one-to-one confidential advice. No information is ever disclosed to the community. However, we must point out that we have a duty of care to the community and large.

Legally, under International Procedure, if we’re told information that might mean that someone, or members of the community, are at immediate risk we are duty bound to let you know that you will need to contact the authorities to inform them. Don’t worry – we will explain the procedure involved so you have a full understanding of what you need to do, and how you go about doing it.

You’re not bad parents and you’re not alone. We’re here to help guide you through who to contact and when, like your local police on 101. They can refer you to a trained expert who can help you gain access to support and advice. You can also visit the national Prevent Tragedies website:

The government programme Channel, is an early intervention multi-agency process designed to safeguard vulnerable people from being drawn into violent extremist or terrorist behaviour. When the initial referral is received, the Channel Police Practitioner (CPP) assess whether or not the case is potentially appropriate for Channel. Part of the CPP’s role is to filter out any inappropriate referrals.

We can help with referrals to the Channel programme. As these have to be done through various official bodies, we can put you in touch with the one that best suits your needs.


Childnet →

Childnet International is a non-profit organisation that works with others to make the internet a safe place for children.

Parentzone →

Helps families deal with the many difficulties thrown up by the pace of technological change, and helps parents keep children safe online.


The NSPCC is the leading children’s charity in the UK, specialising in child protection and dedicated to the fight for every childhood.


The UK Safer Internet Centre is coordinated by a partnership of three leading organisations.

Keeping Children Safe →

Published advice that gives parents information on keeping children and young people safe against radicalisation and extremism.

Thinkuknow →

A guide to internet safety, and safe surfing for young people.

Dosespot →

A Parent's Guide to Children's Computer Safety

Tell MAMA →

Tell MAMA supports victims of anti-Muslim hate and is a public service which also measures and monitors anti-Muslim incidents.

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